25.00

In November 2024, a Virginia resident filed a claim under an extended auto warranty through Ox Car Care for issues with their Volvo. Despite the claim being submitted before the policy’s expiration, the vehicle was never repaired, and the claim was later canceled due to a cited 90-day delay. The car remains unrepaired at AMCOL Auto Services, and no reimbursement has been issued for repairs or related expenses. The claimant has documentation from the repair facility and communication records indicating that the issue was reported and unresolved well before the policy’s expiration on February 14, 2025. The cancellation timing and lack of action raise concerns of bad faith and potential breach of contract by the warranty provider. The company involved is based in California, but all relevant events occurred in Virginia. The caller is pursuing legal assistance to recover damages, hold the warranty provider accountable, and potentially seek compensation for emotional distress and financial burden caused by the prolonged inaction. Supporting documents and service records are available for attorney review.